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NetCache Autosupport Configuration
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- How to configure autosupport - From Web Browser
- 1. Login to your NetCache from your browser
- 2. Navigate to the Setup tab, which is located at the top.
- 3. On the left side of the screen, click Administration
- 4. From the options displayed in the drop down, click Autosupport.
- 5. The options displayed for Autosupport are on the screen. Click the box Enables Autosupport.
- 6. You can now configure several different options:
a. First, configure the sender. We recommend NetCachename@domain.com. (Anything can go here.)
b. Please set complete Autosupports. Minimal will not allow our system to process your Autosupport correctly.
c. Decide how you want to handle the option to enable sending Autosupports to Network Appliance. Since they are no longer supporting your NetCache unit, we suggest you disable by unchecking the box.
d. Set up Event and Weekly Autosupport to go to the following email address: support@zerowait.com
e. Configure the mailhost: Mail Server MX Record or IP Address.
- 7. Once you have configured Autosupport, please click Send a Test Autosupport to make sure that it is working properly.
- 8. To finalize the changes, click the Commit Changes button at the bottom of the screen.
- How to configure autosupport - From Command Line
- 1. Connect to the filer via telnet, ssh or through the
console.
- 2. Enter the following commands:
Priv set Diag
support@zerowait.com
NetCachename@domain.com
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