If you’re looking to optimize the ROI on your NetCache investment with cost effective support, Zerowait is ready to help you keep your NetCache units performing at their best. We carry a complete range of spare parts and offer next business day support through our Zerowait Parts Assurance (ZPA) policies.
All the services we offer for Filers, including time and material support options, are available for NetCache units, and we bring the same expertise and holistic approach to our NetCache support. Our engineers can help you diagnose errors, obtain the correct replacement part, or resolve a configuration problem, and are available 7/24. Please call or email and let us put together the program you need to support your NetCache units
Our high availability services include:
- Remote monitoring using our ZHA™ Exception reporter.
- Replacement parts and spares kits.
- Zerowait Parts Assurance (ZPA) advanced replacement policies.
- Incidental Technical Support (ITS) for onsite and remote service
and support.
- Transferable licensed NetCache systems.
- USA and UK parts depots.
Please call or email us today for support of your legacy NetCache
units.
