Engineering & Technical Services

Zerowait consulting engineers are ready to provide assistance on-site or remotely via phone or email. Zerowait’s Incidental Technical Support (ITS) agreement makes it simple to access our support services. Once you have a signed ITS in place, or a prepaid block of ITS hours, our engineering staff is available for emergencies 24 X 7. For non-emergency issues, such as scheduled maintenance or migrations, our staff is available during normal business hours or, for night and weekend support, just provide us a few days notice so we can make sure your call has a prime place on our busy engineering schedule.

Zerowait consulting engineers are ready to provide assistance on-site or remotely via phone or email. Zerowait’s Incidental Technical Support (ITS) agreement makes it simple to access our support services. Once you have a signed ITS in place, or a prepaid block of ITS hours, our engineering staff is available for emergencies 24 X 7. For non-emergency issues, such as scheduled maintenance or migrations, our staff is available during normal business hours or, for night and weekend support, just provide us a few days notice so we can make sure your call has a prime place on our busy Engineering Schedule.

Our engineers can assist you from start to finish with your project. Increase storage capacity and performance, install a new system, adding a backup, or a security solution. Whatever the requirement, Zerowait engineers can help.

Not sure what you need? Our staff will work with you to define the optimal solution for your requirements

Migrating data can be tricky, even when going from one NetApp filer model to another. Our engineers can steer you in the right direction, pointing out potential pitfalls before you get there. We can assist from planning through the actual migration.