Zerowait believes an informed customer is a happy customer. That’s
why we offer training services. We’ll teach you what you need
to know to install and maintain your equipment. While we prefer to
train at our lab (where you can learn without interfering with your
production equipment), we understand that some customers simply cannot
do this and we’ll travel to your site and train you in your own
environment.
Typically, customers who are doing a tech refresh, data migration or
storage upgrade ask our engineers to spend an extra day or two on site
to train them on the latest techniques and best practices we see in
the field. Our engineers will train your tech staff so they will
be able to maintain your storage infrastructure reliably and affordably
for years to come.
Some customers prefer to spend a couple of days at a time in our labs
working with our equipment to familiarize themselves with how to put
different component parts together. Most filers have many similar parts
and learning what works with which filer can save you a bundle over
the lifetime of your storage infrastructure.
A trained staff can save your company substantial money on your storage
purchases. With our training your staff will understand why and which
parts need to be upgraded and how to negotiate to get the best deal
when you are purchasing new equipment from the manufacturer.
Whether your staff is responsible for allocating funds for your storage
requirements or maintaining and supporting your legacy storage infrastructure,
Zerowait training will provide them with the knowledge they need to
get the most performance for your storage infrastructure dollar.
Travel and lodging costs, when necessary, are always approved by the
customer and passed directly through to the customer without markup.
