Software Support

Does Zerowait Offer Software Support?

Unfortunately, Zerowait does not offer software support for your NetApp equipment. Only NetApp, Inc. and its resellers can offer official NetApp Software Support Subscription (SSP) contracts. You can maintain your software support through NetApp while receiving hardware support through Zerowait. We recommend that you keep your software up to date with NetApp so you can receive the latest Data OnTap updates.

Zerowait is not affiliated with NetApp and, as such, cannot provide any software downloads to our customers; however, Zerowait engineers can certainly answer any software-related questions you may have. We can assist customers who purchase transferable licensed units from us with obtaining quotes for NetApp SSP. Additionally, we can offer technical support services to our customers for setup, configuration, and troubleshooting the software they obtain from NetApp.