Zerowait is America's leading independent re-seller and service provider of products manufactured by NetApp, Inc. and growing at a rate of 25% percent per year compounded. We currently have several openings for highly qualified, self-motivated individuals. If you are an experienced, exceptional engineer looking for a fast-paced, interesting position with responsibility, growth potential and good pay, do not hesitate to apply to Zerowait today.
As a Zerowait employee, you will be a part of one of the best-trained, most respected teams in the industry. Our customers expect the highest levels of technical expertise and customer service and that is exactly what we deliver. Our customers expect our engineers to take ownership of problems, not shift the blame.
In addition to a highly competitive compensation package all qualified Zerowait employees are eligible for company paid profit sharing; company paid medical coverage; yearly performance bonus and paid vacation benefits.
If you possess top-notch qualities and skills, do not hesitate to fax your resume to us at 302-994-4302 or email it to us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
All contacts will be held in the strictest of confidence. Do not delay; this may be just the opportunity you are looking for. Zerowait is an equal opportunity employer.
Regional Sales Manager
Wilmington, DE 19805
As Zerowait gains more of its business from enterprise and mid-tier customers, creating long term service and support agreements has become an important aspect of our long-term success strategy. As Regional Sales Manager you will be responsible for the management of Zerowait's major support customers and the growth of these types of accounts. You are expected to develop these strategic accounts as well as launch new accounts to grow the accounts into long-term customers. You will develop and manage our multi-faceted go-to-market products and services for several different types of customers. You will act as Zerowait's management representative to these high profile accounts and be accountable for the quality and growth of our corporate relationships.
Zerowait's new offices provide a pleasant working environment and we offer outstanding salary and benefits to dynamic professionals who are looking to join the leader in the High Availability Storage niche.
If you are a dynamic, successful, driven professional, Zerowait offers an exciting opportunity to grow with the market leader in storage support services. We offer a competitive salary, comprehensive benefits and a fast-paced fun work environment.
To apply, send a resume/references to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Essential Functions-Key Job Performance Objectives
- Achieve account growth and new account goals.
- Develop / maintain a business plan for your objectives (revenue, objectives, resources, initiatives, timelines, etc.)
- Develop / maintain a business plan for each of your accounts (executive relations, sales plan, marketing plan, and technology upgrades).
- Manage strategic accounts and clarify accounts' needs to our internal staff.
- 10+ years of enterprise sales experience.
- 3+ years of experience in launching and managing service and support agreements.
- Executive level (written/oral) communication skills - required
- Business planning experience and skills - required
- Business management experience - required
- 3+ years of storage and/or related industry experience - preferred
- International experience - preferred
- Travel 10 - 20%
- Expertise - Service and support sales
- 5 years High Availability Network & Server experience Prefer Unix, Linux (prefer RedHat, SUN) and MS Knowledge Administrative experience Apache, Cisco IOS, NetScreen/Juniper Firewalls
- Extremely detail oriented
- Strong communication-written and oral--skills
- Able to travel domestically and internationally to support our customers
- Understand Load Balancing, WAN, LAN and Backup technologies
- Understand network security concepts Demonstrate knowledge of NetApp, Inc. equipment
- Proven ability to work under pressure, and both on teams and in an autonomous fashion
Escalation Engineer
(Wilmington, DE 19805)
Zerowait manages, services and maintains NetApp filers throughout the world. A private company started in 1989, we are experiencing explosive growth and are looking for talented engineers familiar with network infrastructure and storage issues. Our intention is to build an engineering and support team filled with dedicated, intelligent employees looking for a challenging and rewarding career opportunity. Each member of the team must possess superb technical skills and the drive to be the best. If you are looking for a challenging position with the leading Independent service organization focusing on NetApp infrastructures you should consider a career with Zerowait! Zerowait created third party support for NetApp equipment, and our proprietary analysis tools and technologies help our customers get more out of their NetApp infrastructures. Zerowait's customers encompass the Global 2000, including some of the most prestigious accounts in the world of finance, information technology, semiconductors, government and other large information users. Experienced Engineers looking for a fast paced, interesting job with authority and responsibility in one position should consider applying to Zerowait. As an Engineer at Zerowait you will be a part of a team with the highest technical expertise in the industry. Our customers expect you to be forthright and provide proactive service and support. Our customers expect our engineers to take ownership of problems, and not pass the buck. Our customers expect solutions and Zerowait engineering provides them.
Zerowait's new offices provide a pleasant working environment and we offer outstanding salary and benefits to dynamic professionals who are looking to join the leader in the High Availability Storage niche.
If you are a dynamic, successful, driven professional, Zerowait offers an exciting opportunity to grow with the market leader in storage support services. We offer a competitive salary, comprehensive benefits and a fast-paced fun work environment.
To Apply send a resume/references to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Responsibilities
Become an expert in NetApp products and their related Infrastructure environments. Setup and configure NetApp products on customer sites Answer service requests, provide solutions, and follow up with customers. Work with customer engineers to enhance storage response time and efficiency in high availability environments. Develop and maintain long term customer relationships
Essential Functions
- Responsibility for handling critical technical issues.
- Coordinating support for our clients' needs. Identify potential problems and resolve them.
Requirements:
Networking - (Ethernet, FDDI, ATM, Routers, Switches)
Unix and/or Windows Operating Systems Storage (SAN and or NAS) experience preferred
Strong knowledge of NFS and/or CIFS Excellent verbal and written skills are a must.
Network and Storage Engineer
(Wilmington, DE 19805)
Zerowait, the leader in the independent monitoring and management of high availability Network Storage systems, is looking for Network Engineers to help us grow our international service and support business. We need people with at least five years UNIX / Linux and Cisco IOS experience. Strong working knowledge of WAN / LAN backup strategies, network security, and administrative knowledge of Apache also required, as is the demonstrated ability to work autonomously on high availability projects. Position requires ability to travel domestically and internationally to support our global clients. Only those with strong email and oral communications skills need apply.
Zerowait's new offices provide a pleasant working environment and we offer outstanding salary and benefits to dynamic professionals who are looking to join the leader in the High Availability Storage niche.
If you are a dynamic, successful, driven professional, Zerowait offers an exciting opportunity to grow with the market leader in storage support services. We offer a competitive salary, comprehensive benefits and a fast-paced fun work environment.
To Apply end a resume/references to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Responsibilities
Technical Support and trouble shooting, via phone and onsite Communicating with customers to schedule installations and upgrades Fulfilling incoming requests for technical information Entering and working trouble tickets Assisting the sales & marketing staff with configurations and quotes Responsible for the systems administration of Linux, Solaris, Windows NT/2000 servers, Cisco routers, load balancers & switches, apache web servers, IIS, NetApp filers and NetCache. Working with NetApp hardware and various platforms. Resolving network and hardware issues within corporate locations and remote corporate sites Ability to handle issues with clients while maintaining a professional attitude Ability to collaborate with engineering to improve the department's operations Support sales and business development in the US and internationally
Essential Functions:
- Responsibility for handling critical technical issues.
- Coordinating support for our clients' needs.
- Identify potential problems and resolve them.
Requirements
- We require a BS Degree and a minimum of 3 years of industry experience in system administration.
- In-depth knowledge in three or more of the following areas is essential:
Networking - (Ethernet, FDDI, ATM, Routers, Switches)
Unix and/or Windows Operating Systems
Storage (SAN and or NAS) experience preferred
Strong knowledge of NFS and/or CIFS - Excellent verbal and written skills are a must.
- Enthusiasm, flexibility & self-directed motivation
