"Thank you for your excellent service over the past several years without it we would have unplugged the machine years ago."
- Daniel Feenberg (Cambridge, MA)-SNN6 Case Study Video (Sarasota, Florida)
Now that's what I call Zerowait!
- M.S. (Denver, CO)
Everything is great, Boss loves the shirt and jelly beans. How can a biz be as cool as you?
- S.R. (Lincoln, NE)
Mike Linett's crew has been designing high availability networked storage solutions since before anyone knew what NAS or SAN were. He continues to deliver cutting edge HA solutions to his customers, garnering a reputation among the Fortune 200 companies that the big integration houses would give their eye-teeth for.
- J. Toigo
Again, I am very satisfied with Zerowait, and your commitment has further strengthened my belief that we are uilding a solid relationship.
- N.B. (Englewood, CO)
Recently our company transitioned a couple of NetApp, Inc. F740 filers over to Zerowait support. Right out of the chute one of the filers had two hard drives fail. Our challenge was the lack of product knowledge locally from our hardware technician whom had no training in troubleshooting and repairing any NetApp devices. We had an unusual arrangement where our Sys Admin support was here in our HQ location (Irving, TX) and the hardware support for our customer was in the customerâ€™s location up north. We immediately tapped into Zerowaitâ€™s Engineering support to assist with problem determination and remote support. Your engineers accepted the challenge and went to work communicating commands for troubleshooting and step by step processes to remedy our customerâ€™s situation. Through their extensive knowledge and experience; they were able to guide us through this difficult situation and stayed engaged all the way through to full restoration while managing unforeseen surprises along the way. This experience gave me the comfort in knowing that moving to Zerowait was the right decision. I am confident that no matter what the problem or challenge as it relates to NetApp, Inc. support; Zerowait is equipped to handle the situation. Please pass along my thanks and gratitude to your engineers for a job well done. I appreciate their competence and professionalism.
- M.M. (Dallas, TX)
Your team provided excellent service from the very first encounter, right through to delivery. Please thank everyone for their assistance.
- E.B. (Victoria, Canada)
THANKS, you made things easy!
- R.D. (Sunnyvale, CA)
The R200 shelves you sold us are working well, thank you for the great service. That additional space will allow us to retire two R100 Filers.
- S.M. (Los Angeles, CA)
Thank you for the quick turnaround on the FAS270 module quote. Your pricing was very good!!
- M.B. (Norwood, MA)